Privacy Policy nogot88 — Our Commitment to Protecting Your Personal Data

Nogot88 ("we", "the platform") takes our responsibility to every individual's privacy seriously. This Privacy Policy explains in detail how nogot88 collects, uses, stores, discloses, and protects your personal data when you use the website, mobile app, and all services provided by nogot88.

This Policy applies to all registered nogot88 members, unregistered visitors to our website, and any individual who interacts with our platform in any capacity. "Personal Data" in the context of this policy refers to any information that can be used to identify you, directly or indirectly, as an individual.

Nogot88 acts as the data controller for all personal information collected through our platform. This means we determine the purposes and means of processing your data, and we are responsible for ensuring that your data is handled in accordance with sound data protection principles and applicable legal requirements.

Nogot88 collects your personal data through several channels — directly from you during registration and platform use, automatically as you browse our website, and in certain cases, from legitimate third-party sources. The following are the categories of data we collect:

For identity verification (KYC) purposes on withdrawals exceeding certain thresholds, nogot88 may require supporting documents such as a copy of your Malaysian identity card (MyKad) and proof of your payment method. All such documents are handled with the highest level of security and used solely for identity verification — nothing else.

We do not collect sensitive data categories such as medical information, religious beliefs, political opinions, or biometric data, except where required by law and with your explicit consent.

Nogot88 uses your personal data solely for legitimate purposes directly related to the provision of platform services. We will not use your data beyond the stated purposes below without first obtaining your additional consent.

The primary purposes for which we use your personal data at nogot88:

• Account management: Creating and managing your member account, verifying your identity, and enabling secure access to the nogot88 platform.
• Transaction processing: Processing deposits and withdrawals through Malaysian local payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u and CIMB Clicks — securely and accurately.
• Provision of gaming services: Enabling you to play slots, Live Casino, Blackjack, place bets on the Malaysia Super League and EPL, badminton, e-sports, and all other games available on nogot88.
• Customer support: Handling your enquiries, complaints and support requests effectively and within the committed timeframe.
• Service communications: Sending important account notifications, transaction confirmations, security updates, and changes to our terms that require your attention.
• Fraud prevention: Identifying, investigating, and preventing fraudulent activity, money laundering, or platform abuse that could compromise the security of all nogot88 members.
• Legal compliance: Complying with applicable legal, regulatory and supervisory requirements governing the operation of the nogot88 platform.
• Platform improvements: Analyzing usage patterns on an aggregate (not individual) basis to understand how to improve the player experience and introduce new features more relevant to users in Malaysia.
• Promotional communications: Sending you information about bonuses, promotions and new offers at nogot88 — only if you have given consent to receive marketing communications. You may withdraw this consent at any time through your account settings.

Nogot88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This has been a core commitment since the platform launched and remains unchanged.

However, in the course of operating the platform, nogot88 may need to share your data with the following limited categories of third parties, and only to the extent necessary for the stated purposes:

• Payment providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX providers, and banking institutions (Maybank2u, CIMB Clicks) require certain transaction information to process your deposits and withdrawals securely. Information shared is limited strictly to what is necessary for transaction processing.
• Game providers: Pragmatic Play, NetEnt, Microgaming, PG Soft, Habanero, Spadegaming and other game providers integrated within the nogot88 platform may receive the technical data required to operate their games. All such providers are bound by strict confidentiality agreements with nogot88.
• Infrastructure service providers: Companies that provide the server hosting, email delivery, analytics, and cybersecurity services required for platform operations. All vendors are thoroughly vetted and bound by strict data processing agreements.
• Competent authorities: Where we are legally required or compelled by a court order to disclose information to Malaysian authorities or relevant regulatory bodies. In such situations, nogot88 will endeavour to notify you in advance unless prohibited by law from doing so.

All third parties with whom we share nogot88 member data are bound by contractual agreements requiring them to protect that data to a standard no lower than our own. They are not permitted to use your data for any purpose other than those directed by nogot88.

The nogot88 platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions correctly, and understand how you use our services. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by nogot88:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and transaction processing. These cookies cannot be disabled as they are critical to the operation of the nogot88 platform.
• Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, and any errors encountered. This data is used in aggregate to improve the performance and usability of the nogot88 platform.
• Functional Cookies: Remembering your preferences — such as language, display settings and login details (with your consent) — so your experience on nogot88 feels seamless and personalised.
• Analytical Cookies: Helping us understand overall platform usage patterns to identify the most popular features and areas that need improvement. This data cannot be linked to any specific individual.

You can manage cookie usage through your browser settings. However, disabling essential cookies may affect the functionality of the nogot88 platform and your overall gaming experience. For more information on how to manage cookies, refer to your browser's help guide.

Nogot88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. We continually invest in our security infrastructure to maintain a consistently high level of protection.

Key security measures implemented at nogot88:

• End-to-end encryption: All communications between your device and nogot88's servers are secured with TLS 1.3 and AES-256 encryption — the highest industry standard.
• Two-factor authentication (2FA): An added security layer that requires verification via your Malaysian phone number for every new login from an unrecognised device.
• Continuous 24/7 monitoring: Our automated monitoring system detects suspicious activity in real time and will trigger a temporary account suspension if any signs of unauthorised access are identified.
• Internal access controls: nogot88 staff may only access member data on a need-to-know basis in line with their job responsibilities. All access is logged and reviewed regularly by our internal security team.
• Penetration Testing: nogot88's security systems are regularly tested by independent cybersecurity experts to identify and remediate potential vulnerabilities before they can be exploited.
• Fund segregation: Member funds are held in accounts separate from nogot88's operational funds, protected by additional layers of security.

Nogot88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet applicable legal obligations. We do not retain data beyond what is required and implement systematic data deletion procedures once the data is no longer needed.

Data retention guidelines at nogot88:

• Active account data: For as long as your account remains active on nogot88. If an account has been inactive for more than 24 consecutive months, we may notify you before taking any archiving action.
• Financial transaction records: Retained for a minimum of 7 years to comply with applicable accounting and financial compliance requirements in Malaysia. This includes all deposit and withdrawal records via Touch 'n Go eWallet, GrabPay, DuitNow, and other methods.
• Data following account closure: After you close your account, nogot88 will retain the minimum information required to fulfil legal obligations and resolve any outstanding disputes, typically for a period not exceeding 7 years.
• Support communication logs: Live chat conversation records and emails are retained for 2 years for quality control and dispute resolution purposes.
• Technical log data: System access logs and technical records are retained for 12 months for security purposes and incident analysis.

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. For data that must be retained longer for legal reasons, it will be anonymised to the greatest extent possible before being stored.

As a nogot88 member and data subject, you have important rights regarding your personal data. nogot88 respects and facilitates the exercise of all these rights. Below are your rights and how to exercise them:

To exercise any of the rights set out above, you may contact the nogot88 privacy team by email at support@nogot88.world with the subject line "Privacy Rights Request". Please include your full name, nogot88 account number and a clear description of your request. We will verify your identity before processing the request and will notify you of the action taken within 30 calendar days.

The nogot88 platform is strictly for adults aged 21 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 21.

Nogot88 takes the following steps to prevent underage access to our platform:

• An age verification requirement during registration — you are required to confirm that you are 21 years of age or older.
• A KYC process requiring valid identification documents for withdrawals above a specified amount.
• Active monitoring to detect accounts that may be operated by underage individuals.

If nogot88 becomes aware that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you suspect that a minor is using the nogot88 platform, please contact us immediately at support@nogot88.world.

Nogot88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or service improvements we make. The "Last Updated" date at the top of this document will always be updated to reflect the date of the most recent amendment.

When we make material changes to this Privacy Policy — meaning changes that could significantly affect your privacy rights — we will:

• Sending email notifications to all registered nogot88 members at the email address on record.
• Displaying a clear notice on the nogot88 platform's main page prior to any changes taking effect.
• Providing at least 14 days' notice before any material changes take effect, except where immediate changes are required for legal or security reasons.

Continued use of the nogot88 platform after an updated Privacy Policy takes effect will be considered acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your nogot88 account and request a withdrawal of all available balances before the changes come into force.

If you have any questions, concerns, or requests regarding this Privacy Policy or how nogot88 handles your personal data, we encourage you to contact us directly. We take all privacy-related enquiries seriously and are committed to providing thorough, timely responses.

How to reach the nogot88 privacy team:

• Privacy Email: support@nogot88.world – Use the subject line "Privacy Enquiry" or "Privacy Rights Request" for priority processing.
• Live Chat: Through the live chat function within the nogot88 platform — available 24 hours a day, 7 days a week. Our team is proficient in both Bahasa Melayu and English.
• Response time: We aim to respond to all privacy-related enquiries within 48 business hours. Formal data rights requests will be processed within 30 calendar days as required by law.

This Privacy Policy is to be read alongside Terms & Conditions nogot88 and the Responsible Gaming us for a complete overview of our commitment to member protection. Taken together, all these documents form the entire agreement between you and nogot88.